Too many moving parts behind the scenes?
We can fix that.
Fractional COO Services, Operations Support, ClickUp & System Builds for Service-Based Businesses
Strategy meets Implementation
Whether you need a roadmap, a full systems overhaul, or an ongoing operations partner…
Everything we do is based on what your business needs.
We'll get to know how your business runs day to day: who does what, where things get stuck, what's working (and what isn't). Then we build your tools and workflows around that.
Here’s what that can look like —
Operations Blueprint
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For your business to grow, you know the backend needs work. But with so many things needing attention, you're not sure where to start or what to fix first.
Things are scattered, processes live in people’s heads, your team handles things differently, and you’re constantly patching together solutions instead of operating from a streamlined foundation.
This is where we figure it out together. -
This offer is designed for established service providers, founders, and agencies who are growing a team and need stronger operational infrastructure behind the scenes. We'll evaluate how your business functions as an entire ecosystem and create a plan that makes it easier to manage, easier to scale, and significantly less overwhelming for everyone involved.
Before we meet, I'll take an in-depth look at your business backend: your tools, workflows, client experience, and team operations. What's working, what's creating friction, what's redundant, and what's slowing everything down.
Then we’ll sit down together for a 3-hour intensive mapping session. We'll get everything that's been living in your brain into a step-by-step flowchart, from new leads to project offboarding, and everything in between. Along the way we'll map out opportunities to build automations, improve client experiences, and delegate work to others.
After the meeting, you'll get a flowchart showing how your business runs front to back, and a game plan for building a business that can grow without you holding it all together.
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You’ll walk away with:
✓ A visual map of your entire business operations, beginning to end
✓ A clear strategic roadmap for what to fix, in what order, and why
✓ Tailored recommendations for the tools and platforms that fit how your business actually runs
Investment: $997
Fully credited towards continued support & implementation
“The mapping session was amazing! Having it all written down visually and seeing the entire client journey was a huge win! Now I have a better understanding of the systems needed and areas that can be optimized.”
— Yahi Krahmer, Founder and CFO of AccountHer
System Build-Ups
Your business works, now let’s build the backend operations to match.
This completely done for you service top to bottom will create a seamless white-glove client experience, or top notch project management for you + your team.
We’ll implement everything for you completely white glove, so when we’re done all you’ll have to do is log in and get to work.
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Mapping & Strategy
We’ll start by getting the processes living in your head rent free. We’ll spend 90 minutes together to map out every step of your business and turn it into your new process roadmap.
Design & Build
I’ll create your custom templates to help guide you in writing your new processes.After you finish your homework, it’s time to sit back and let us get to work! My team and I will jump in and implement all the goodness behind the scenes.
Once we have thoroughly tested everything, I’ll record a detailed walk-through videos showing you how the whole shabang works, A to Z.
Adoption & Support
You’ll have me for 8 weeks follow-up support - while you’re learning your new processes, if any questions arise, or you need anything changed, we’ve got you covered.
We’ve executed. You’ve learned. Now it’s time to check in - do we need to course correct? Is the team stuck figuring something out?We’ll have a 60 minute meeting to check in and make sure everything is super buttoned up and fine tuned, before you head off on your own!
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Every project includes:
✓ 90-minute client experience and operations mapping session
✓ Templates to guide you in documenting your processes
✓ Full implementation and setup of your systems
✓ SOP guide and training videos
✓ 8 weeks of hands-on support
✓ 60-minute support meeting
Investment: $4,000
Fully credited towards continued support & implementation
Fractional COO Support
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Scaling your business gets a whole lot easier when you have someone step in, streamline the chaos, and set up a strong foundation to grow from.
This high touchpoint retainer service allows you to execute on your vision, and move the needle forward in your business at rapid speed, with the help of a strategic support partner.
We’ll get your operations running smoothly and efficiently, so you can get back to spending your time on what really matters!
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This is the "let's fix everything" option, where we’ll work through your entire business backend, together.
Your client experience, operations, project management, team workflows, SOPS, all of it.
We’ll work through each process, until your business is running like a well-oiled machine.
Investment ranges from $3,000-$5,000/mo
3 month minimum support
“Before working together I was overwhelmed with where to even begin organizing my flows + systems!! I now have a TRULY organized system that I can easily use and keep updated.”
— Chelsea Pimienta, Owner of 23&9 Creative
Ready to Talk It Through?
If you’re looking for a business that doesn't need you in every decision, processes your team can follow, and more time to focus on the work you love, I’d love to help.
Let’s talk about where your business is today and where you want to go.
No prep required. Come as you are and let's figure out where to start.
