Too many moving parts behind the scenes?
We can fix that.
Fractional COO Services, Operations Support, ClickUp & System Builds for Service-Based Businesses
Strategy meet Implementation
Whether you need a roadmap, a full systems overhaul, or an ongoing operations partner…
Everything we do is based on what your business needs.
We'll get to know how your business runs day to day: who does what, where things get stuck, what's working (and what isn't). Then we build your tools and workflows around that.
Here’s what that can look like —
Operations Blueprint
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For your business to grow, you know the backend needs work. But with so many things needing attention, you're not sure where to start or what to fix first.
Things are scattered, processes live in people’s heads, your team handles things differently, and you’re constantly patching together solutions instead of operating from a streamlined foundation.
This is where we figure it out together. -
This offer is designed for established service providers, founders, and agencies who are growing a team and need stronger operational infrastructure behind the scenes. We'll evaluate how your business functions as an entire ecosystem and create a plan that makes it easier to manage, easier to scale, and significantly less overwhelming for everyone involved.
Before we meet, I'll take an in-depth look at your business backend: your tools, workflows, client experience, and team operations. What's working, what's creating friction, what's redundant, and what's slowing everything down.
Then we’ll sit down together for a 3-hour intensive mapping session. We'll get everything that's been living in your brain into a step-by-step flowchart, from new leads to project offboarding, and everything in between. Along the way we'll map out opportunities to build automations, improve client experiences, and delegate work to others.
After the meeting, you'll get a flowchart showing how your business runs front to back, and a game plan for building a business that can grow without you holding it all together.
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You’ll walk away with:
✓ A visual map of your entire business operations, beginning to end
✓ A clear strategic roadmap for what to fix, in what order, and why
✓ Tailored recommendations for the tools and platforms that fit how your business actually runs
Investment: $997
Fully credited towards continued support & implementation
“The mapping session was amazing! Having it all written down visually and seeing the entire client journey was a huge win! Now I have a better understanding of the systems needed and areas that can be optimized.”
— Yahi Krahmer, Founder and CFO of AccountHer
System Build-Ups
This is where it all comes together. We've mapped how your business runs, now we build the backend to match.
This is the full done-for-you build. We’ll create a seamless client experience or streamlined project management (or both!), all set up and ready to use.
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I specialize in ClickUp, Dubsado, HoneyBook, Zapier, and more. Each tool is chosen to fit how you and your brain work.
Projects include:
90-minute client experience and operations mapping session
Templates to guide you in documenting your processes
Full implementation and setup of your systems
SOP guide and training videos
8 weeks of hands-on support
60-minute support meeting
Investment Starts at $4,500
Fractional COO Support
This is the "let's fix everything" option, where we work through your entire backend, together.
Your client experience, operations, project management, team workflows, all of it. We’ll work through it together, step by step, until your business is running like a well-oiled machine.
This high touchpoint retainer service allows you to execute on your vision, and move the needle forward in your business at rapid speed, with the help of a strategic support partner.
Investment ranges from $3,000-$5,000 per month, 3 month minimum.
“Before working together I was overwhelmed with where to even begin organizing my flows + systems!! I now have a TRULY organized system that I can easily use and keep updated.”
Chelsea Pimienta, Owner of 23&9 Creative
Ready to Talk It Through?
If you’re looking for a business that doesn't need you in every decision, processes your team can follow, and more time to focus on the work you love, I’d love to help.
Let’s talk about where your business is today and where you want to go.
No prep required. Come as you are and let's figure out where to start.